Privacy Policy

This Privacy Policy describes how www.inkesy.com ("we", "our", "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have any questions about our privacy practices, want more details, or wish to make a complaint, you can contact us at support@inkesy.com.

Collecting Personal Information

We collect information about your device, your interaction with the site, and details required to process purchases. We may also collect additional data when you reach out for customer support. "Personal Information" refers to any data that identifies you. Below is a breakdown of what we collect and why:

Device Information

• Purpose: To optimize site performance and analyze user activity.
• Source: Automatically collected via cookies, log files, web beacons, and pixels.
• Disclosure: Shared with our service providers, such as Shopify.
• Collected Data: Browser version, IP address, time zone, pages viewed, search terms, and interaction with the Site.

Order Information

• Purpose: To fulfill orders, process payments, arrange shipping, send invoices/order confirmations, and detect fraud.
• Source: Collected directly from you.
• Disclosure: Shared with Shopify, Razorpay, and other payment gateway providers.
• Collected Data: Name, billing/shipping address, payment details (credit/debit card, UPI, etc.), email, and phone number.

Customer Support Information

• Purpose: To assist with queries and resolve issues.
• Source: Collected directly from you.
• Disclosure: Used internally and shared with relevant service providers when necessary.
• Collected Data: Name, contact details, and any additional information you provide.

Minors

Our Site is not intended for individuals under 18. If a parent/guardian believes their child has shared personal data, they can contact us to request removal.

Sharing Personal Information

We share your personal information with service providers to operate our business. This includes:

• Shopify (for powering our store). More info: Shopify Privacy Policy
• Razorpay (for payments). More info: Razorpay Privacy Policy
• Compliance with legal requests, fraud prevention, and enforcing our policies.

Behavioral Advertising

We use your personal data to show targeted ads and marketing campaigns. This includes:

• Google Analytics: Helps us analyze site usage. Opt-out here: Google Opt-out
• Meta (Facebook, Instagram): We may run ads based on your interactions with our store. Manage ad preferences: Meta Ad Settings

Using Personal Information

Your data is used for:

• Providing and improving our services.
• Processing transactions and fulfilling orders.
• Sending marketing and promotional offers (only if opted in).
• Preventing fraud and ensuring security.

Retention

We retain your personal information unless you request deletion. If you want your data removed, contact support@inkesy.com.

Cookies

Cookies improve your browsing experience by remembering your actions and preferences. You can manage cookies in your browser settings. Blocking cookies may affect site functionality.

Do Not Track

There is no industry standard for "Do Not Track" signals, so we do not modify our data collection in response.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Complaints

If you are dissatisfied with our response to a complaint, you may contact the Ministry of Electronics and Information Technology (MeitY), Government of India via their website for data protection concerns.

Last Updated: April 2025