Shipping Policy

Shipping Locations

We offer shipping across India. Shipping rates and delivery times may vary depending on your location. Any additional customs duties, taxes, or fees (if applicable) are the responsibility of the buyer.

Order Processing Time

  • Orders are processed within 2 business days after payment confirmation.
  • Processing times may vary based on design complexity and current order volume.

Shipping Methods

We partner with reputable shipping carriers to ensure reliable and timely delivery. During checkout, you can select from available shipping methods to best suit your needs.

Estimated Shipping Time

  • Free Express Shipping (for prepaid orders): 3 to 5 business days
  • Standard Shipping (for COD Orders): 5 to 8 business days

Please note that these times are estimates and may vary due to factors such as customs clearance or postal delays.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number to monitor your delivery’s progress online.

Shipping Delays

We strive to deliver orders within the estimated timeframes. However, delays may occur due to unforeseen circumstances like extreme weather, courier issues, or postal service disruptions. For significant delays, contact our customer support team for assistance at support@inkesy.com.

Incomplete or Incorrect Shipping Address

Ensure you provide an accurate and complete shipping address. We are not liable for delays or non-delivery resulting from incorrect or incomplete addresses provided by the buyer.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure a satisfactory outcome.

Cancellation Policy

Order Cancellation

  • Contact our customer support team as soon as possible to request an order cancellation.
  • Once production begins, cancellation may not be possible.

Customized Orders

  • Cancellation requests for customized products must be made within 3 hours of purchase.
  • After this period, production may have started, making cancellation unlikely.

Non-Customized Orders

  • You may request cancellation before shipment.
  • After shipment, our Return & Refund Policy applies.

For any queries, contact us at support@inkesy.com.

Last Updated: April 2025